Privacy Policy

This Privacy Policy explains how Teddy App Labs (“we”, “us”, “our”) collects, uses, and protects information when you use GlowKit (the “App”). GlowKit is a private AI skin and face progress tracker. We designed it so that trust comes first — especially around your photos.

1. Information we collect

We aim to collect as little as possible. Depending on how you use the App, this may include:

• Photos you scan. Selfies or images you choose to analyse. With cloud photo sync enabled, prepared scan photos are stored privately for your account history — see Section 2.
• Scan results. Your GlowScore, signal breakdown, product guide, routine and progress history, stored locally and in Supabase so the App can show your trend over time.
• Purchase information. Your subscription status and entitlements, managed through Apple. We do not receive or store your full payment card details.
• Diagnostic & usage data. Aggregated, non-identifying information such as crash logs and feature usage, used to keep the App reliable.
• Support communications. If you email us, we keep your message and contact details to respond.

2. How we handle your photos

Skin analysis runs in the cloud so we can provide accurate, up-to-date results. When you run a scan:

• Your photo is transmitted securely to our analysis service.
• It is processed to generate your GlowScore, signal breakdown, product guide and routine.
• When cloud photo sync is enabled, the prepared scan photo is stored privately in Cloudflare R2 under your Supabase account.
• If cloud photo sync is disabled, the photo is used for analysis only and is not retained by GlowKit after the analysis request completes.

We never sell your photos, share them with advertisers, or use them to train machine-learning models. Saved scan photos are private to your account and can be deleted through the account data flow.

3. How we use information

We use information only to operate and improve GlowKit, specifically to:

• Generate your GlowScore, 5-signal breakdown, product guide and explainable routine.
• Show your progress trend and before/after comparisons.
• Manage your subscription, free trial, and restore-purchase requests.
• Maintain reliability, prevent abuse, and fix problems.
• Respond to your support requests.

4. Sharing & service providers

We do not sell your personal information. We share data only with service providers who help us run the App, and only as needed to provide the service. These may include:

• Cloud AI / hosting providers that perform the image analysis described above.
• Supabase and Cloudflare, which provide account sync, database storage, Worker hosting, and private R2 scan photo storage.
• Apple, which processes payments and manages subscriptions through the App Store.
• Analytics & crash-reporting providers, which receive only aggregated, non-identifying diagnostic data.

These providers are bound by contractual obligations to protect your information and use it only for the services they provide to us. We may also disclose information if required by law or to protect rights and safety.

5. Data retention

Saved scan photos, scan results, and history remain available until you delete them or request account data deletion. If cloud photo sync is disabled, new source photos are not retained by GlowKit after analysis. Support emails and aggregated diagnostics are kept only as long as needed for the purposes described above.

6. Your choices & rights

• Delete your data. You can delete your scan history at any time from within the App.
• Access & correction. You may request a copy of, or correction to, the personal information we hold about you.
• Withdraw consent. You can stop scanning at any time; without photos, no new analysis takes place.
• Regional rights. Depending on where you live (for example under GDPR or the CCPA), you may have additional rights, including to erasure or to object to certain processing.

To exercise any of these rights, contact us at turhan@teddyapplabs.com.

7. Security

We use industry-standard safeguards, including encryption in transit, to protect your information. No method of transmission or storage is completely secure, but we work to protect your data and limit what we collect in the first place.

8. Children

GlowKit is not directed to children under 13 (or the minimum age required in your region). We do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us so we can remove it.

9. International users

We may process and store information in countries other than your own. Where we transfer data internationally, we take steps to ensure it receives an appropriate level of protection consistent with this policy and applicable law.

10. Changes to this policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the “Last updated” date above and, where appropriate, notify you in the App. Continued use of GlowKit after an update means you accept the revised policy.

11. Contact us

Questions about privacy? Reach our team at turhan@teddyapplabs.com. For general help, see our Support page.

Teddy App Labs · GlowKit (bundle ID com.teddyapplabs.glowkit) · glowkit.pages.dev